LiveChat is an automatic customer service platform that allows companies to get multiple features for providing customer service to their customers. It enables users to get live chat services embedded on their website, which enhances the user experience in multiple ways. It offers multiple advanced features in its live chat system.
It provides more than 200 tools to enhance the workflow of any website or platform. It enables multiple live chat features, which include chat tools, messaging channels, chat widget customization, reports and analytics, sales & e-commerce, engagement, team management, security, a live chat API, and much more.
It enables multiple chat widget visit customization options in which users can customize their profiles, multiple accessibility settings, and language, and can also add chat boosters. It provides an intelligent reporting and analytics system that gives all the reports about previous chats and every single detail about e-commerce.
It comes up with a dashboard that shows every single detail about live chats every day, and users can customize the dashboard according to their needs. It is a secure platform to attach websites quickly without any risk, and it is trusted by more than 37k companies. If you are willing to find alternatives, check out our side listing of the best alternatives to LiveChat.
Features
- High security.
- Automate multiple operations.
- Offers multiple widgets.
- Gives a quick response.
- Enhance the customer experience.
Similar to LiveChat
There are up to 13 LiveChat Alternatives. The best alternative to LiveChat is Applozic, which is Free. The other best apps like LiveChat are Twilio, Plivo and HappyFox Chat.
Pricing
LiveChat Information
13 Best LiveChat Alternatives
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Vonage Communications APIs empower businesses to create enhanced customer experiences through programmable voice, video, and messaging services. The platform supports growing startups and enterprises, offering robust solutions and expert assistance.
15Twilio
Twilio is an online platform providing complete telephony solutions for communication. With millions of developers and brands utilizing its APIs, users can integrate voice, video, and messaging into web or mobile applications, enhancing customer interaction.
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16Plivo
Plivo offers reliable voice and messaging services, enabling businesses and developers to engage audiences effectively. From small businesses to enterprises, Plivo provides easy-to-deploy SMS and voice functionalities for websites and apps.
17Tidio
Tidio is an all-in-one customer service platform featuring live chat widgets and AI-powered chatbots. It helps businesses provide 24/7 support, engage customers in real-time, and boost sales by streamlining customer interactions.
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18HappyFox Chat
HappyFox Chat is a mobile-responsive tool integrating seamlessly with various business applications. It enhances customer service by providing focused, relevant data during chats, enabling personalized interactions.
19Textus
TextUs is a business-class messaging platform designed for real-time communication. It serves industries such as education, HR, healthcare, and property management, improving engagement with high read and response rates.
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Freshdesk Messaging, formerly Freshchat, is a customer messaging solution from Freshworks. It enables businesses to connect with customers via web, mobile, and social platforms, enhancing customer experience with modern communication tools.
21Bandwidth.com
Bandwidth Inc. offers communication solutions based on a PaaS network. It provides SIP trunks, voice hosting, and data resale services for businesses, ensuring seamless voice and text communication.
22ServiceNow
ServiceNow is a cloud-based platform that streamlines customer service requests. It helps users manage incidents, changes, and other tasks efficiently, serving as a cross-departmental enterprise solution.
23Telnyx
Telnyx is a next-generation communication platform offering carrier-grade services like voice, messaging, and video integration. Its mission control portal provides enterprise-level security and support for seamless connectivity.
24Zipwhip
Zipwhip is a SaaS-based text messaging platform for businesses in North America. It enables companies to use existing phone numbers for text communication, improving customer interaction through a cloud-based API.
25Smartsupp
Smartsupp enhances online shopping experiences by combining live chat, chatbots, and video recordings. It helps businesses connect directly with customers, offering insights into their needs to drive sales.
26Applozic
Applozic is a secure messaging API that allows developers to integrate in-app chat into web and mobile applications. Trusted by startups and enterprises, it helps boost engagement and retention, ensuring fast and confident business scaling.