Are you looking for a program that helps you manage all the major programs of a business and company of any size? Here we compiled a list of sites like Freshworks, which is one of the most trusted and trustworthy platforms and is used by more than fifty thousand companies.
What is Freshworks?
Freshworks is a sleekly designed, leading, and modern SaaS solution that solves problems regarding complex businesses to companies of almost all sizes. This platform is making it more way effortless and instant for businesses to delight employees and customers.
Some of its highlighting functions include HR management, Sales Automation, customer service, IT service management, marketing automation, etc. More than 50,000 companies and businesses across the globe are using it to exceed the expectations of customers and employees.
It brings an extraordinary approach to discovering businesses, engaging with them, and realizing value from software in the journey. The pricing plans of this platform are very handy and modern so you can choose according to the level of your organization.
There are up to 13 Sites Like Freshworks. It has features like Management, Professional Tools, SaaS-for-business, SaaS-monitoring and Tools. The best alternative to 13-sites-like-freshworks is Plaxo, which is Free. The other best apps like 13-sites-like-freshworks are Convoso, CallTools and Twilio Flex.
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Freshworks Information
13 Best Freshworks Alternatives
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1Plaxo
Plaxo is a smart address book service that was founded in 2002 and later acquired by Comcast. It has hosted over 50 million address book accounts and is now part of Comcast’s Xfinity Connect. Plaxo continues to offer innovative tools for managing contacts and streamlining communication.
2Twilio Flex
Twilio Flex is a robust and flexible contact center platform designed to create personalized customer experiences across multiple channels. By centralizing communication, Twilio Flex allows businesses to engage customers via text, email, social media, and more while offering insights and programmability.
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3Convoso
Convoso is an omnichannel cloud-based predictive dialer platform tailored for outbound call centers. Designed for teams with 20 or more seats, it optimizes sales and lead generation efforts by reducing the need for purchased leads and offering effective caller ID management and revenue generation tools.
4Super Receptionist
Super Receptionist is a call management software that offers various CRM solutions across different industries. It categorizes incoming calls into official, personal, or simple categories and automatically records calls for future reference, making it easier to manage customer interactions.
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5NICE inContact
NICE inContact is a leading customer experience platform designed to build long-lasting relationships with customers. By eliminating friction between brands and users, it helps businesses improve communication, allowing companies to deliver personalized and empathetic service.
6FullContact
FullContact offers a real-time, privacy-focused identity resolution service to help brands build trust with customers. By identifying individuals over devices, it enables companies to deliver targeted communications and foster trust, making it easier to connect with the right audience.
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7CallTools
CallTools is a fast-growing call center software that helps businesses scale quickly with no long-term commitment. It features an outbound predictive dialer and inbound call center capabilities, providing analytics and multiple customer connection methods to boost sales and contact rates.
8VICdial
VICdial is a powerful communication software trusted by both large and small businesses. It enables efficient customer interactions and inbound logistics support, while also helping create emails and calls for sales efforts, making it versatile for various business needs.
9Genesys PureCloud
Genesys PureCloud is a comprehensive cloud contact center solution that unifies customer and agent experiences across email, chat, text, and social media. Featuring AI-driven insights and a user-friendly platform, it is used by thousands of businesses to deliver exceptional, effortless customer service.
10TeleTech
TeleTech is a global leader in customer experience (CX) services, focusing on design, implementation, and delivery of exceptional CX. By intuitively understanding both employee and customer journeys, TeleTech helps businesses prioritize and improve service delivery across multiple touchpoints.
11Fenero
Fenero is a solution platform designed to simplify tax and payment management, offering time-saving tools for users. By providing built-in solutions for private limited companies, it helps users manage payments and minimize financial stress, ensuring efficient and seamless processes.
12CloudAgent
CloudAgent is a cloud-based software designed for call centers, offering a range of customer interaction tools including email, chat, and social media services. It allows businesses to track customer preferences and needs, offering personalized solutions to enhance the customer experience.
13ContactMe
ContactMe is an easy-to-use CRM service that helps businesses set up contact pages for their websites. With affordable pricing and user-friendly features, it provides businesses with a simple way to manage customer inquiries and improve communication.
