Are you looking for the best CRM service that helps you create the best contact setup for your web page to get support from the content page? Here we compiled a list of sites like NICE inContact, the best part is that all of these listed sites are providing their services at the very cheapest price.
What is NICE inContact?
NICE inContact is one of the finest customer experience platforms that make the experience flow by building relationships that last with the world’s cloud CX leader. You can polish your wordings and be the fluent conversation that makes customers feel valued and understood.
This platform is making efforts about removing the friction between end-users and brands or companies. It is creating extraordinary experiences that create unbreakable bonds of you with your customers and build brand loyalty in the best possible way.
You can just get to the app to experience the digital future with CXone. While bringing a comprehensive and innovative CX approach, nice.com helps you get digital entry points, smart self-service, a complete performance suite, and so much more. All are embedded with its flawless analytic, domain experience, and artificial intelligence support.
There are up to 13 Sites Like NICE inContact. It has features like Ai and Analytics. The best alternative to NICE inContact is Plaxo, which is Free. The other best apps like NICE inContact are Convoso, CallTools, and Freshworks.
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NICE inContact Information
13 Best NICE inContact Alternatives
1: Plaxo
Plaxo is a smart address book service that was founded in 2002 and later acquired by Comcast. It has hosted over 50 million address book accounts and is now part of Comcast’s Xfinity Connect. Plaxo continues to offer innovative tools for managing contacts and streamlining communication.
2: Twilio Flex
Twilio Flex is a robust and flexible contact center platform designed to create personalized customer experiences across multiple channels. By centralizing communication, Twilio Flex allows businesses to engage customers via text, email, social media, and more while offering insights and programmability.
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3: Convoso
Convoso is an omnichannel cloud-based predictive dialer platform tailored for outbound call centers. Designed for teams with 20 or more seats, it optimizes sales and lead generation efforts by reducing the need for purchased leads and offering effective caller ID management and revenue generation tools.
4: Super Receptionist
Super Receptionist is a call management software that offers various CRM solutions across different industries. It categorizes incoming calls into official, personal, or simple categories and automatically records calls for future reference, making it easier to manage customer interactions.
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5: FullContact
FullContact offers a real-time, privacy-focused identity resolution service to help brands build trust with customers. By identifying individuals over devices, it enables companies to deliver targeted communications and foster trust, making it easier to connect with the right audience.
6: CallTools
CallTools is a fast-growing call center software that helps businesses scale quickly with no long-term commitment. It features an outbound predictive dialer and inbound call center capabilities, providing analytics and multiple customer connection methods to boost sales and contact rates.
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7: Freshworks
Freshworks is a modern SaaS platform that helps businesses of all sizes streamline operations and improve customer and employee experiences. With features for HR management, sales automation, customer service, marketing automation, and more, Freshworks is used by over 50,000 companies worldwide.
8: VICdial
VICdial is a powerful communication software trusted by both large and small businesses. It enables efficient customer interactions and inbound logistics support, while also helping create emails and calls for sales efforts, making it versatile for various business needs.
9: Genesys PureCloud
Genesys PureCloud is a comprehensive cloud contact center solution that unifies customer and agent experiences across email, chat, text, and social media. Featuring AI-driven insights and a user-friendly platform, it is used by thousands of businesses to deliver exceptional, effortless customer service.
10: TeleTech
TeleTech is a global leader in customer experience (CX) services, focusing on design, implementation, and delivery of exceptional CX. By intuitively understanding both employee and customer journeys, TeleTech helps businesses prioritize and improve service delivery across multiple touchpoints.
11: Fenero
Fenero is a solution platform designed to simplify tax and payment management, offering time-saving tools for users. By providing built-in solutions for private limited companies, it helps users manage payments and minimize financial stress, ensuring efficient and seamless processes.
12: CloudAgent
CloudAgent is a cloud-based software designed for call centers, offering a range of customer interaction tools including email, chat, and social media services. It allows businesses to track customer preferences and needs, offering personalized solutions to enhance the customer experience.
13: ContactMe
ContactMe is an easy-to-use CRM service that helps businesses set up contact pages for their websites. With affordable pricing and user-friendly features, it provides businesses with a simple way to manage customer inquiries and improve communication.