With Five9, a top call center software, agents can handle inbound, outbound, and multi-channel contact centers. The solution is easy to use, cheap, safe, and reliable, giving you everything you need to keep track of everything your agents do. Because of the intelligent dialer, agents can better manage your life from your point of view.
The representative can talk to clients by mobile or landline phone, online chat, report and monitor performance metrics, and keep track of performance metrics. It’s not just a contact center solution; instead, it lets you track and report each customer’s integration across all communication channels and match them with the best resources. The five9 solution can also be used to connect to other CRM platforms.
Features
- Easy to use
- Secure
- Smart dialer
- Handle, manage, and report on each customer integration
Similar to Five9
There are up to 15 Five9 Alternatives. The best alternative to 15-five9-alternatives is Applozic, which is Free. The other best apps like 15-five9-alternatives are Plivo, HappyFox Chat and Tidio.
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15 Best Five9 Alternatives
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1Mux.com
Mux.com is a video engineering platform designed to simplify live and on-demand video processes. It serves top brands like Robinhood, PBS, and VSCO, delivering a superior video experience without requiring specialized in-house expertise.
2Mandrill
Mandrill is a transactional email delivery system specifically designed for MailChimp users. It simplifies communication by offering high-speed, reliable email services. Users can easily configure DNS and send transactional emails at scale using APIs or SMTP.
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Vonage Communications APIs empower businesses to create enhanced customer experiences through programmable voice, video, and messaging services. The platform supports growing startups and enterprises, offering robust solutions and expert assistance.
4Twilio
Twilio is an online platform providing complete telephony solutions for communication. With millions of developers and brands utilizing its APIs, users can integrate voice, video, and messaging into web or mobile applications, enhancing customer interaction.
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5Plivo
Plivo offers reliable voice and messaging services, enabling businesses and developers to engage audiences effectively. From small businesses to enterprises, Plivo provides easy-to-deploy SMS and voice functionalities for websites and apps.
6Tidio
Tidio is an all-in-one customer service platform featuring live chat widgets and AI-powered chatbots. It helps businesses provide 24/7 support, engage customers in real-time, and boost sales by streamlining customer interactions.
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7HappyFox Chat
HappyFox Chat is a mobile-responsive tool integrating seamlessly with various business applications. It enhances customer service by providing focused, relevant data during chats, enabling personalized interactions.
8Textus
TextUs is a business-class messaging platform designed for real-time communication. It serves industries such as education, HR, healthcare, and property management, improving engagement with high read and response rates.
9Freshdesk Messaging
Freshdesk Messaging, formerly Freshchat, is a customer messaging solution from Freshworks. It enables businesses to connect with customers via web, mobile, and social platforms, enhancing customer experience with modern communication tools.
10Bandwidth.com
Bandwidth Inc. offers communication solutions based on a PaaS network. It provides SIP trunks, voice hosting, and data resale services for businesses, ensuring seamless voice and text communication.
11ServiceNow
ServiceNow is a cloud-based platform that streamlines customer service requests. It helps users manage incidents, changes, and other tasks efficiently, serving as a cross-departmental enterprise solution.
12Telnyx
Telnyx is a next-generation communication platform offering carrier-grade services like voice, messaging, and video integration. Its mission control portal provides enterprise-level security and support for seamless connectivity.
13Zipwhip
Zipwhip is a SaaS-based text messaging platform for businesses in North America. It enables companies to use existing phone numbers for text communication, improving customer interaction through a cloud-based API.
14Smartsupp
Smartsupp enhances online shopping experiences by combining live chat, chatbots, and video recordings. It helps businesses connect directly with customers, offering insights into their needs to drive sales.
15Applozic
Applozic is a secure messaging API that allows developers to integrate in-app chat into web and mobile applications. Trusted by startups and enterprises, it helps boost engagement and retention, ensuring fast and confident business scaling.