SMG is a progressive platform with extensive management software to improve your patient, employee, brand, and customer experiences. It provides services to multiple industries like restaurants, C-Store, financial services, retail, consumer services, and grocery.
You can easily answer and handle all your business problems or challenges with this platform’s help. It can superiorly contextualize data with the most and the best benchmark in the industry.
SMG offers the most accurate and in-depth reporting that can help to make better business strategies and marketing plans. It also facilitates you by the exclusive brand experience management programs to make better business growth.
Features
- Activity Dashboard
- Appointment Management
- Collaboration Tools
- Communication Management
- Email Management
Similar to SMG
There are up to 10 SMG Alternatives. It has features like Activity Dashboard, Communication Management and Email Management. The best alternative to SMG is Delighted, which is Paid. The other best apps like SMG are NICE, ForeSee, and Medallia.
Pricing
SMG Information
10 Best SMG Alternatives
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1Delighted
Delighted is an advanced platform designed to gather and analyze actionable feedback from products, employees, and customers. It offers customizable surveys, including CSAT, NPS, and smiley face surveys, with options for personalized branding.
2Medallia
Medallia is a leading platform offering customer and employee management services. By integrating data from multiple sources like social media and messaging, it helps businesses understand customer feedback. Its advanced AI technology allows for quick decision-making by prioritizing key opportunities.
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3ForeSee
ForeSee is a comprehensive customer experience (CX) intelligence platform that provides businesses with insights into the customer journey. The ForeSee CX Suite enables companies to manage and enhance their CX strategies from a centralized location.
4Sitecore
Sitecore is an advanced platform that unifies, captures, and optimizes customer data across multiple channels. It helps businesses improve customer satisfaction, drive engagement, and achieve business goals with personalized content, automated marketing, and AI-based optimization.
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5InMoment
InMoment is a cloud-based customer experience management platform tailored for mid-sized and large enterprises. It supports feedback collection across various channels and features a Rapid Resolution Engine to proactively address issues.
6Canny
Canny is a feedback aggregation tool that helps users gather and organize input from various sources, allowing for informed decision-making. It offers a free trial and a straightforward platform to collect and consolidate feedback.
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7NICE
NICE helps businesses of all sizes enhance customer loyalty and long-term relationships by combining customer analytics, omnichannel routing, workforce optimization, automation, and AI on an open cloud platform.
8Selligent
Selligent Marketing Cloud is a highly integrated B2C marketing automation platform powered by AI. It helps marketers optimize customer interactions through personalized messaging, driving better customer experiences and engagement.
9Thunderhead
Thunderhead’s ONE Engagement Hub is a cloud-based platform that enables businesses to create customer journeys using real-time insights. It integrates with major social media and management platforms to enhance customer engagement.
10Clarabridge
Clarabridge is a cloud-based platform for managing customer experience and social media, providing workflow management, analytics, and real-time monitoring. It helps teams execute responses and manage crises efficiently, all while consolidating customer data from various sources.
